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Q: |
Why
do I need a Domain Name? |
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| A: |
Domain Name is your identity on
the web. To promote yourself and your business on the web
it is necessary to have one. People can visit you online to
know about your business through your website and you can
promote your online business with the domain name. |
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Q: |
What do .com, .net, .org,
.info, .biz, .ws stand for? |
|
|
- .com represents companies or
for-profit organizations. It is also the most common
extension for domain names. Most personal websites also
use this extension.
- .net generally represents
Internet Service Providers.
- .org represents non-profit
organizations or groups.
- .info is the first of the new
top level domains. It is designed for general use and is
expected to become more popular.
- .biz is also a new top level
domain. It is designed for general business use and is
expected to become more popular.
- .ws means Website and is an
excellent choice for any business or personal site. It is
also a great alternative if your .com is not available.
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|
Q: |
Can I check domain name
availability ? |
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| A: |
Yes, you should always check for
domain name availability before placing an order. |
|
Q: |
Do I have to register my
domain with you? |
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| A: |
We offer domain registration
service as well, but you do not have to register your
domain with us. We can host any domain, with any registry.
We encourage you to register your domain with whom you
choose. |
|
Q: |
Can I register any domain
name I want? |
|
| A: |
You may register any domain name
you want, up to a point. Your domain name must be unique
because it is an address that can point only to your web
site. Additionally, you cannot register a domain name that
is trademarked by another company or is so similar to a
trademark that it is confusing or easily mistaken for the
trademark. |
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Q: |
Can I change my domain
name? |
|
| A: |
Once you've purchased a domain
name you cannot change it. If you wish to discontinue the
domain name you purchased you should refrain from renewing
it when it expires and just buy another domain. |
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Q: |
Can I keep my existing
domain name if I decide to host with you? |
|
| A: |
Yes. You would just have to go
to your domain registry's website to request a DNS change
or transfer your domain to us for registration by clicking
here. |
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Q: |
Once I have a domain name
secured, how long may I use it? |
|
| A: |
If there are no trademark disputes, your secured
domain name will be yours for as long as you maintain the
yearly registration fees. |
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|
| Q: |
What is the difference
between Static & Dynamic design? |
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| A: |
A web page is static when it can
do one way interaction, for example, a typical web page
comprising of text & pictures. You can only read / copy
it but you can not interact with it. A web page is dynamic
when it can do two way interaction i.e. make decisions
based upon user input. An example is a typical web
page comprising of text, pictures and a form. You cannot
only read / copy it but also can interact with it. |
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| Q: |
Is the number of pages, I
want to have on my site, directly proportional to the web
space? |
|
| A: |
No, pages are not the only
component of a website. It is a blend of graphics,
pictures, forms, backend database, logs, emails, spam
filtering software, etc. all of which consume space. |
|
| Q: |
Can I make changes myself
? |
|
| A: |
Yes you can depending upon your
skills. Usually minor updating can be done at the customers
end but some major changes may have to be done by
specialized staff. |
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| Q: |
Can I use Java applets,
JavaScript, and Flash pages on my site? |
|
| A: |
Yes, those are client-side
technologies, so it doesn't matter whether Java or Flash
are listed among plan features; they are supported by
default. |
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Q: |
Do you offer technical
support to customers? |
|
| A: |
Yes, we provide Technical
support to our customers through Email and telephone. |
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Q: |
What type of software can
I use to upload my site to your servers? |
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| A: |
You can use any FTP program, our
web based File Manager, any version of Microsoft FrontPage,
Dream Weaver, Net Objects Fusion, Adobe GoLive, and many
others. |
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Q: |
Can I point multiple
domains to my home page or separate folders within my
website? |
|
| A: |
Yes. This is done with Add-on
domains. You can point up to 20 additional domains to your
home page or any other file or directory within your
website. You can also create as many email addresses as you
need and forward them to wherever you like. |
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| Q: |
I don't have any
experience in creating a Website. Who can help me create, host
and publicize my website? |
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| A: |
Please visit our Complete
Websites Section for "Total Solutions" that
include domain registration, hosting, designing and
publicity of your website in the Internet search engines. |
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| Q: |
Do you offer web design
services? |
|
| A: |
Yes. Please visit our Website
Designing section for design services OR Complete Websites
section for a "Total Package" that includes
domain registration, hosting, designing and publicity of
your website. |
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| Q: |
Can I maintain my own
site once you have configured it? |
|
| A: |
Yes, you are free to
upload/change your web pages, add/delete Email ID's etc as
often as you want. Once we have allotted the web space and
pointed your domain, you can manage your website easily on
your own using the login information of your Website
control panel. |
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| Q: |
What are the numbers
listed under "space" and "transfer"? |
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| A: |
Space is the amount of
"stuff" you can put on your website and is
usually listed in megabytes (MB, millions of bytes). One
single letter takes up one byte. HTML files are usually
rather small but pictures and programs can get quite big.
Your scripts, emails and logs will also take up space on
your site. Data is transferred to and from a web server
every time some one accesses your web pages / e-mails /
etc. Transfer / traffic limit is the amount of data that
can be transferred before you reach your monthly limit.
Transfer is usually listed in gigabytes (billions of
bytes). All our web hosting plans come with generous
traffic limits that can suffice most normal websites. |
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| Q: |
Can I access my domain
without the "www" in front? |
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| A: |
Yes, you will be able to access
the domain address with or without the "www" in
front of the domain name. Example:
[http://www.your-name.com] or [http://your-name.com] is
acceptable, whichever you prefer. |
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| Q: |
Can I host the website without the domain name? |
|
| A: |
Yes,
by a dedicated IP Address it is possible, But this is not a good
practice and we suggest you to use a valid Domain Name rather than
using an IP address as it would be difficult to even remember the IP
address for the end user. |
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| Q: |
Can I know the difference between the WINDOWS and LINUX hosting ? |
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| A: |
In
terms of Pricing and Security Linux would the best and user friendly
side the windows platform would be best. It depends on the platform on
which your site or the application is running for choosing the
Operating System which you need to select. Please provide us the
features list so that We can help you in choosing the same for the best
performance of the website. |
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| Q: |
What are the versions that are installed on your server for our application use? |
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| A: |
We have Linux RHEL 4, Centos 5 and on Windows platform it is Windows 2003 |
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| Q: |
On what does the site speed depends Is there any thing that I can do it from my end to make the site FAST? |
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| A: |
The
sites speed depends on two aspects one is from server end and the other
is from the end visitor end. At the server side we have a dedicated,
Bust able unlimited line and the second side it depends on the ISP
speed what you had opted for. Higher the speed the site appears. |
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| Q: |
On what does the site speed depends basing on the platform on which it is running? |
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| A: |
The
site performance depends on the below aspects related to the platform
on which it is designed. If the site is simple and static then the
appearance would be faster when compared to that of a FLASH site. |
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| Q: |
Which Database is user friendly Ms Sql or MySql ? |
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| A: |
The
two databases are User friendly but basing on the technical aspects the
Mysql database has a WEB INTERFACE to get the data transfer from the
local to the database server whereas for MS Sql database you need to
you need to use a sql client software which needs to be installed and
used to update the database on the server. |
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| Q: |
If
I opt for multiple domain names at a single time and want to host one
single domain with the space what you are providing. Can I visit this
content using my multiple domain names? |
|
| A: |
Yes,
this is very much possible. This in called as Domain Alias. If you take
multiple domains in single transaction from the website and want to
host only single domain and point the rest of the domains to this we
can do that, provided we want you to mention about which should be the
primary domain that needs to be hosted on the server. |
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| Q: |
What are the options that you are providing to check the emails and how does it Manage the email ids from my end? |
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| A: |
We are providing multiple options for you to check the emails. Here are the few.
1. You can check the emails by using Mail component installed on your
machine such as OUTLOOK EXPRESS / MS OUTLOOK etc.
2. You can use the web interface such as mail2web.com etc for checking
the emails |
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|
|
| Q: |
What is SMTP Relay? |
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| A: |
SMTP
Relay lets you send email messages through your email account using
your existing email service. For example, you can continue to use
Microsoft Outlook to compose, receive, and send email messages, but the
actual email messages are processed through our SMTP relaying services.
This lets you bypass ISP restrictions on your outbound email messages
and allows you to use your professional looking "sales@coolexample.com"
email address rather than a general “sales@domain” address.
Our
SMTP relay service is provided to you as part of your email account. As
such, you must set up the service when you configure your email account
settings. Your email account includes 250 SMTP relays per mailbox per
day. This limit resets at 1:00 A.M., Arizona time. If you need more
than 250 relays for your mailbox, you can purchase additional relay
packs (in packs of 50). |
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| Q: |
What are Email Headers? |
|
| A: |
Every
email message includes a block of text at the top that is referred to
as the header. The header contains details about the message, including
the sender's information, the recipient's information, the servers that
handled the message as it traveled from the sender to the recipient,
etc. However, many email clients don't display the header information
by default.
To view the full header information using different email clients:
Outlook
- Open the message for which you want to view the header information.
- From the View menu, select Options.
- In the Message Options window, copy all of the text in the Internet
Headers field.
- Go back to the Spam Abuse Report form and paste the Internet Header
information you just copied in the Submit Complaint field.
- Click Submit Complaint.
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Outlook Express
- Open the message for which you want to view the header information.
- From the File menu, select Properties.
- In the Message Properties window, go to the Details tab.
- Copy all of the text in the Internet Headers for this Message field.
- Go back to the Spam Abuse Report form and paste the Internet Header
information you just copied in the Submit Complaint field.
- Click Submit Complaint.
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Eudora
- Open the message for which you want to view the header information.
- In the Message Toolbar, click the BLAH BLAH BLAH icon to display the
header information.
- Copy all of the header information text at the top of the email
message.
- Go back to the Spam Abuse Report form and paste the Internet Header
information you just copied in the Submit Complaint field.
- Click Submit Complaint.
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Netscape
- Open the message for which you want to view the header information.
- From the View menu, select Message Source.
- Copy all of the header information text at the top of the email
message.
|
Go back to the Spam Abuse Report form and paste the Internet Header
information you just copied in the Submit Complaint |
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| Q: |
WebBased Email |
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| A: |
Open the message for which you want to view the header information.
From the More Action drop down list, select View Full Headers, and then
click Apply.
Copy all of the header information text at the top of the email
message.
Go back to the Spam Abuse Report form and paste the Internet Header
information you just copied in the Submit Complaint field.
Click Submit Complaint. |
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| Q: |
What is Spam? |
|
| A: |
In
terms of email delivery, “spam” is unsolicited bulk email. Spam is
generally considered junk email and can be a continuing annoyance to
its recipients. It is considered poor netiquette to send spam.
The
Spam Settings preferences in Web-Based Email allow you to set behavior
for filtering spam and adding email addresses to your Allowed List or
Blocked List. Adding an email address or domain name to your Blocked
List treats email messages from that email address or domain as spam
and filters them based on your spam settings. Adding an email address
to your Allowed List allows you to receive any message from that email
address or domain.
You
can manage the SPAM filters option from the email control panel
provided to you. Not only from the email control panel but this can be
partially managed by using the individual email account.
You
can turn your spam filter on or off, specify how to handle email
messages that are identified as spam, and specify the level you want to
use for filtering. |
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| Q: |
What is Phishing? |
|
| A: |
Phishing
schemes are attempts to steal sensitive personal information such as
passwords, credit card numbers, social security numbers, etc., through
the distribution of fraudulent email messages.
A
phishing scheme typically consists of an email message that appears to
originate from a trusted source, but instead is an attempt to obtain
and exploit sensitive user information, such as login credentials for
the targeted user's online bank account. Often, the message asks you to
"update" account information (including credit card and checking
account information, social security numbers, addresses, and telephone
numbers). Most phishing scams instruct you to do so using a form in the
body of the email. Sometimes, you will be prompted to click a link that
appears to lead to an authorized Web site that belongs to a legitimate,
trusted company.
The
idea is to make you take the bait by entering the requested data or
clicking the link and providing the requested data to the fraudulent
party, which then attempts to exploit the obtained information.
As
more and more communication and transactions are taking place online,
phishing schemes and other attempts to steal sensitive personal
information have become increasingly prevalent and innovative.
Phishing
attacks against online consumers have become so widespread that an
estimated 57 million Americans have received fraudulent email messages
and 1.98 million may have fallen victim to the subsequent scams,
resulting in approximately $1.2 billion in direct costs to U.S. banks
and credit card issuers.*
Our
advanced fraud protection program effectively protects you from
phishing schemes by detecting and intercepting phishing attempts and
other fraudulent email messages before they reach your inbox.
*According to a study by research firm, Gartner, Inc. |
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| Q: |
SSL Certificates |
|
| A: |
An
SSL (Secured Socket Layer) certificate is a digital certificate that
authenticates the identity of a Web site and encrypts information that
is sent to the server using Secure Sockets Layer (SSL) technology. SSL
certificates—built around stringent, industry-leading authentication
measures—allow Web site owners to secure all online transactions with
up to 256-bit encryption. An SSL certificate on a Web site ensures that
sensitive data is safe from prying eyes. |
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| Q: |
What is Online File Folder? |
|
| A: |
Online
File Folder is a browser-based application that allows you to store and
access your important files, safely and securely – online. Much like a
folder on your hard drive, Online File Folder allows you to back up
your files and stores them in a safe place for you. You'll have access
to your files 24/7, you can share your files with others, and you can
even encrypt your files for an extra level of protection |
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| Q: |
What is FTP? |
|
| A: |
FTP
(File Transfer Protocol) is used when transferring files/web pages to
the web portal. The files are transferred using FTP clients such as
cuteftp, wsftp, command prompt, file zilla. This can also be done using
the web interface www.01ftp.com |
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|
|
Q: |
What is an alias? |
|
| A: |
An alias is a 'virtual' mail account, whose only purpose is to forward mails to one or more mail accounts. |
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|
| Q: |
E-mail services? |
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|
| A: |
Email
accounts:- This accounts manages the incoming and the outgoing emails
onto your account. This requires an authentication to login and can be
used via web from anywhere.
Email
forwarding:- You can create the option using email Control panel and
this would enable to send the emails from the original email address to
the forwarded account.
Email
alias:- You can create the alias option to get the same email to
multiple email ids. This feature can be enabled from the email control
panel.
Email
auto responders:- Auto responders are the Notices what your email id
would sending to the email account which sends you an email. |
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|
| Q: |
E-mail policy and limits? |
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|
| A: |
Email ids unlimited.
Email space for each id can be configured as per your requirement.
Email quota for a domain is limited to 500 MB in Basic Plan and 3 GB to professional plan.
You can set all the email features using the email control panel
provided to you. |
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|
| Q: |
Can't receive mail but can send mail? |
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|
| A: |
The
reason for this problem could be many such as ISP is not resolving the
host name for the incoming email / pop server, then the solution is
change the hostname to IP address and try. You can get the IP address
by pinging the hostname. This is the faster means of communication what
a server can be accessed. |
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|
| Q: |
Can't send mail but can receive - |
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|
| A: |
The
reason for this problem could be many such as ISP is not resolving the
host name for the outgoing email / SMTP server, then the solution is
change the hostname to IP address and try. You can get the IP address
by pinging the hostname. This is the faster means of communication what
a server can be accessed. |
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|
| Q: |
Some e-mail attachments are not received |
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|
| A: |
There can be multiple reasons for this to happen.
The
sender need to check the limit of the size set on the SMTP server using
which attachment would be marketed as is over limit in size that he
SMTP server is not sending the same while email is shoot out.
The
attachment for the incoming server would also be limited by default.
This limit needs to be cross checked and then check the limit of the
attachment what you are expecting so that if it is less than what you
are looking that you can increase the same.
The
reason could also be few settings based on the proxy server what you
are using. You can check the same from your end to rectify the same. |
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|
| Q: |
E-mail doesn't seem to work? |
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|
| A: |
The
email working can be cross checked by using any other interface and
then come to a clear conclusion of what the problem is. For example if
your outlook has stopped working then you can use the web interface to
check the server connectivity such as www.mail2web.com etc which
supports you to check the emails from the web interface. If you are
able to successfully check this then your local desktop has some
problem and can be rectified by your system administrator. |
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|
| Q: |
What is the maximum attachment size I can send through my email account? |
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|
| A: |
This depends on the server configuration and as of now it is 10 MB. |
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|
| Q: |
How do I set up a mail account? |
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|
| A: |
You
can access the E mail control panel to set the email account Please
have a look at the Control panel details which our support team has
emailed you. By using them you can connect to the control panel and
then follow the below procedure. |
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|
| Q: |
Can I specify a fixed size for my mail accounts? |
|
|
| A: |
Yes
this is very much possible this can be done as per your requirement
either at the time of creating the email id or any time that you
require to modify the space for the email box. Please login to the
Control panel and follow the below steps to do the same from your end. |
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|
| Q: |
Can I use your SMTP server? |
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|
| A: |
My provider has closed (smtp) port 25. Can I still send via you?
Yes this is possible if you can configure the same from your outlook
express then it is easy to send email using our SMTP server. |
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|
| Q: |
Can I send mails from my website? |
|
|
| A: |
Yes
this is possible using a scripting and programming on your website you
can send emails. Please write an email for the customization team with
all requirement so that we can get back to you with a quote for the
same. |
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|
| Q: |
How do I use web mail? |
|
|
| A: |
You
can use the web mail option by using the http://domainname.com/webmail
and with your login authentication you can access the emails via web. |
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|
| Q: |
How do I configure the spam filter? |
|
|
| A: |
You
can configure the SPAM filers using the Control panel provided to you.
Login to your Control Panel and then check for the email options then
Spam settings and edit them and save the features. In general this is
the procedure to block the same. |
|
|
| Q: |
How do I configure the Virus filter? |
|
|
| A: |
You
can configure the Virus filers using the Control panel provided to you.
Login to your Control Panel and then check for the email options then
Virus settings and edit them and save the features. In general this is
the procedure to block the same. |
|
|
|
Q: |
MySQL? |
|
| A: |
Is there a size limit for my database?
Yes
you have a limit of Database size which is 50 MB and you can maintain
multiple tables and structure etc on to this size. The size would
sufficient for the basic and medium sites purpose. If you need
additional space for the database then you can increase the same on a
request to our sales team.
Where can I obtain information on MySQL?
http://www.mysql.org
What information do I need to create a connection to the database?
PHPMYADMIN URL, login username, login password, Database name.
How do I administrate the database?
You can access the database and then manage the same using the web
interface provided to you. |
|
|
|
| Q: |
How do I make a payment? |
|
| A: |
You
can make the payment using your credit card via our secured pay pal
account/ Credit Cards & we have online Transfer facility ,
once you transfer please send the info to billing@websiteready.com |
|
| Q: |
I need my payment Invoice how do I get that? |
|
| A: |
The
invoice would be delivered to your email id as a softcopy once you done
registration successfully or login to your control panel and click on
generate invoice . |
|
Q: |
I have made all the payments that were due on my account, why is my account still suspended? |
|
| A: |
You
can send the receipt what you got as the confirmation for the services
what you had opted so that the site would be resumed or please contact
us with domain details and the payment details. |
|
Q: |
I have already made my payments. Why am I being contacted to pay? |
|
| A: |
Basing
on the regular additional usage what your account is utilizing there
may be an email for you to pay for the extra money which is apart from
the regular usage for which you must have already paid. |
|
Q: |
Why was the order that I placed marked fraud? |
|
| A: |
The
transaction what you had done to opt the services from webready.com and
the authorization is done from the secured payment gateway which cross
checks the accounts of credit so you need to cross check the same from
your bank to get the clear information on this transaction/ check in
your pay pal account for clear information in case you already
register.
They
may also happen due to many transactions which were declined due to low
or no credit on your account or in case of enter wrong name the pay pal
cannot accept the card . |
|
|
|
| Q: |
What is SEO? |
| A: |
SEO
is the acronym for search engine optimization. SEO is a technique
whereby the website is designed and built in a manner that it is able
to rank higher in search results for a particular word/phrase. |
|
| Q: |
What is a search engine? |
|
| A: |
Search
engine is a software program. It is designed to aid the users in
searching documents, pages, files or folders, images, video, audio that
is stored on the Internet. |
|
| Q: |
What is a directory? |
|
| A: |
A
directory is similar to a search engine in the sense that it too
indexes websites. Directories are divided into various categories and
sub-categories. Some directories charge a fee for reviewing a website,
while others charge a fee for the inclusion of the website. |
|
| Q: |
Are all search engines same and equal? |
|
| A: |
Though
the basic characteristic of all search engines remains the same, each
is unique. Algorithms, robots may cause difference in the way a search
engine works. From the user point of view, they are different because
of the speed with which a search engine gets the result, the layout,
the way a sponsored link is displayed and its placement on the page. |
|
| Q: |
Why is SEO important and how can it help my business? |
|
| A: |
To
start with the fact that you have a website means that you want to
reach out to clients and prospective customers, thus, the visibility of
your website is of prime importance. SEO is the process of identifying
the ideal keywords for a website and optimizing it in order to ensure
that the website achieves high rankings on search engines and
directories for those specific search terms and phrases. This in turn
will direct the target audience to the website and should translate
into revenue for it. |
|
| Q: |
How do I know that my SEO vendor is indulging in unethical SEO practices? |
|
| A: |
. Some of the unethical SEO practices that one should steer clear of include the following:
- Page
cloaking is when the website shows keyword rich pages to a robot but
displays pages that are useless to the Internet user.
- Linkfarms
are sites that have numerous links and are used to make a profit
usually for an affiliate advertising program.
- Duplicate content should be avoided as it may stop your website from being indexed.
- Keyword stuffing: over usage of keywords in the content
- Spamming keywords in the title tag and meta tags.
- Pagejacking: it means stealing content from other website and pasting it on one's own site.
One
should ensure that the SEO vendor is not using such practices or any
other black hat SEO practices for it might harm your search engine
rankings. |
|
| Q: |
Despite getting a lot of traffic to my website there isn't any change in online sales. Why? |
|
| A: |
You
first need to study if the keywords from which your website is
optimized is concurrent to your business and the products on sale. Next
the website design and structure needs to be analyzed in order to
ensure that the website is attractive and inspire confidence in the
traffic. Other factors that need to be considered include easy
navigation and the amount of time taken to load pages. Similarly, the
contact details should be placed in a manner that they are easily
noticed on any page. |
|
| Q: |
Despite attempts to get keywords ranked, there have been no results. Why? |
|
| A: |
The
website would need to be studied carefully to decide why keywords are
not getting ranked. However a few points to consider include:
- If
you have paid for submissions but are unable to see results then most
probably the keywords and the website are not fitting the criteria set
by the search engines.
- If the website is new, wait for at least three months before you start making any major changes.
- After
this period if keywords are still not ranked then you need to employ
optimization techniques such as linking to quality text from other
websites, taking on advertising partners, etc.
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|
| Q: |
Is there any way by which I can get my website accepted faster into DMOZ? |
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| A: |
The
selection process employed by www.dmoz.org is fairly unclear though the
guidelines are clear and simple. Here is what you can do to try and get
accepted into DMOZ:
- Ensure that editorial guidelines provided by DMOZ are followed
- Select the correct sub-catego
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